Have hit the storage limit and removed a number of files, but Box is still advising my account is full.
Could you please review/recount the storage in my account. Have done this previously and it has worked.
Thanks,
Tim
Question
Storage is full, but it shouldn't be
Hi Tim,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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