My account says "100GB of 100GB" used but that can't be. I've deleted lots of files and emptied the trash. Can Support resolve this please?
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
In the future, if you experience storage inaccuracies, please let us know in this forum.
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