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Question

Storage Incorrectly Showing As Full

  • May 23, 2025
  • 1 reply
  • 94 views
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My account says "100GB of 100GB" used but that can't be.  I've deleted lots of files and emptied the trash.  Can Support resolve this please?

    1 reply

    Forum|alt.badge.img
    Hi there, 

    Welcome to Box Community and glad to help! 

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

    In the future, if you experience storage inaccuracies, please let us know in this forum. 

    Thanks for posting!

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