Hi, thanks for the great service.
Deleting files does not reduce storage space.
Is there any way I can do something about it myself?
Question
storage incorrect
Hi Takuya,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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