Question

Storage Inaccurately Labeled

Hello,

My account says I'm at the maximum storage capacity despite having deleted large files. Can someone assist with who I can contact about this?

Thanks!

Hi Eric,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!

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