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Question

Storage In My Account Is Incorrect

  • May 23, 2025
  • 2 replies
  • 11 views

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Hello,

My account say that is full of 10go but i have only 3go of files. How can I manage this ? It's a bug. Thank you for your help

2 replies

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Hi Alexis,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!


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Thank you so much for your help :)