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Question

Storage full but it should not be

  • May 23, 2025
  • 1 reply
  • 17 views
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I have a free box account which have very few files stored there.  The storage used indicates 1.8 out of 2.0 GB used.  Can someone help me to "run a script" to fix this issue?

Thanks,

Kwai

    1 reply

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    Hi Kwai,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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