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Question

Storage full but it isnt

  • May 23, 2025
  • 1 reply
  • 37 views
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My storage capacity is full even when i have nothing in my folders. Im trying to restore a trash can document but it says i have no space...

    1 reply

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    Hi Zachary, 

    Welcome to Box Community and glad to assist with your storage issue. 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

    Hope it helps! 

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