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Question

STORAGE FULL, BUT IT ISN'T

  • May 23, 2025
  • 29 replies
  • 1052 views

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29 replies

  • New Member
  • May 18, 2026

My storage shows it is full but I have deleted a ton of files so it should no longer be full how do I fix this error?


  • New Participant
  • June 1, 2026

Hi Box Team, same issue here. We have already deleted a lot, but we still can't upload a file; it keeps saying that storage is full.


I’m having the same issue. We can not upload anything because it says “Account storage limit reached” but then when I checked, it says Storage Used: 2.9 MB of 10.0 GB.

Please advise. 


  • New Member
  • August 25, 2026

Same issue. Please advise.