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Question

Storage Full, But it Isn't

  • May 23, 2025
  • 1 reply
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Hi,

box account shows storage is full, but i have deleted all the files, but still it is showing 946 gb is occupied. please resolve this issue as soon as possible.

Thanks

    1 reply

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    Hi Akash,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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