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Question

Storage full, but it isn't

  • May 23, 2025
  • 1 reply
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hello,
according to my box account I'm using all 7,5 of my gigs, but I've deleted all my files and this isn't true. is there anythink i can do? Can someone fix this issue?

    1 reply

    Forum|alt.badge.img

    Hi Sophocles, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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