I have deleted all of the files in the account & trash, but the storage is not zero.
And unable to upload the new files.
Request to do the needful.
Question
Storage full but it is not correct.
Hi Saresh,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.