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I have deleted all of the files in the account & trash, but the storage is not zero.


And unable to upload the new files.


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Request to do the needful.

Hi Saresh, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Hope it works!


Thank You Rona.


It worked.


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