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Question

storage full but it is not correct

  • May 23, 2025
  • 2 replies
  • 30 views
C
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Hello Box support, My account is displayed as near storage limit even though I've deleted all files. I understand there's a script to correct this, so please run it for my account. Thank you very much! I hope you have a great day.

    2 replies

    C
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    Hi Magnus, 

    Welcome to Box Community and glad to help! 

    We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

    Hope it helps! 

    C
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    Hello! I am also having this issue, is it possible to have the script ran on my account?

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