As my box account was getting full, I have been deleting files. However, nothing is changing in my settings (I am still on 100 GB / 100 GB after deleting many big files). Can you please run a script to update my storage to correct this so I can continue to use my Box account? Thanks!
Question
Storage full, but isn't
Hi Amélie,
Welcome to Box Community!
I'm here to help and ensure your current storage/file counts are corrected. We've ran the script and fixed your file counts.
You may confirm the changes in box.com> Account Settings> Storage used
Let us know if you have questions,
As my box account was getting full, I have been deleting files. However, nothing is changing in my settings Can you please run a script to update my storage to correct this so I can continue to use my Box account? Thanks!
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