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Hi

I am now unable to add any more files to my account - it says my storage is full. Previously I was told I had unlimited storage. Can you help?

Michelle

Hi Michelle, 

Welcome to Box Community and glad to help! 

Seems that you're almost close to your storage limit for a free individual account. Note that the unlimited storage is currently available for Business accounts and above. 

Let us know in this forum if you have questions, 

Thanks for posting!