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Please let me know which file I should delete to make some space for storage. I read 9.2GB/10 GB but I have deleted almost all video files and remaining are office word or excel files.

Hi Kumi, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 


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