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Question

Storage full

  • May 23, 2025
  • 1 reply
  • 12 views

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Storage saying 10.8 GB/10.0 GB and I deleted almost all files but the storage remains same.

1 reply

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Hi Kumi,

Welcome to Box Community and glad to help! 

We have corrected your account storage, to verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum if you'll get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting!