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Question

Storage full

  • May 23, 2025
  • 1 reply
  • 38 views

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Storage saying full but i have paid for unlimited storage

1 reply

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Hi Lauren, 

Welcome to Box Community and happy to assist!

By any chance, are you uploading file(s) in your collaborated folder? Please have the folder owner to check his/her storage allocation to make sure that she/he has enough storage to store more files in Box. 

For further assistance, you may also open a new ticket via https://support.box.com/hc/en-us/requests/new. 

Thanks for posting!