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Question

Storage Full

  • May 23, 2025
  • 1 reply
  • 3 views

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We are paying for a higher premium account and saying our storage is full but paying for 50GB. Why is our account only giving us 10GB of storage?

1 reply

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Hi Gerson, 

Welcome to Box Community and I'm here to assist! 

Looks like you've already opened a ticket regarding this. Please keep an eye to your email and we'll keep in touch. 

Thanks for posting!