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Question

Storage Exceeded

  • May 27, 2025
  • 1 reply
  • 7 views

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I deleted and free up space but still cannot upload and saying storage exceed quota. 

1 reply

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Hi Anson,

Welcome to Box Community!

Please note that the accumulated storage and/or number of files will be updated and may take up to 24 hours to be correct. If the issue remains unresolved after 24 hours, please inform me and we will investigate further.

For reference, you can visit this article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
 
Thanks for posting!

Best,
Ann