Hi
The display storage of the box is larger than the actual storage used, and the amount that can be used is small, which is a problem. Please reset the file count.
Sorry for my poor English
Question
Storage does not match display
Hi,
Welcome to the Box Community!
I ran a script to fix the file size count in your used storage and should be seeing the right file size count.
You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
You can also check this article from our Box Support page about "Storage".
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.