Storage information is incorrect
I'm not using capacity
The specified capacity does not increase even if the file is deleted
Question
Storage display status (trash can is empty)
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Should you experience the same issue in the future, please let us know,
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.