Question

Storage display status (trash can is empty)

Storage information is incorrect

I'm not using capacity

The specified capacity does not increase even if the file is deleted

Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

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