Storage information is incorrect
I'm not using capacity
The specified capacity does not increase even if the file is deletedQuestion
Storage display status (trash can is empty)
Hi Manabu,
Welcome to the Box Community, I'm happy to help!
I went ahead and ran a script that will recount all of the files and how much storage is being used in your account, sometimes Box caches previous file counts and storage amounts causing a data inconsistency. You should now see the correct storage size available in your Box.
Thanks for reaching out and let us know how else we can help!
Best regards,
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