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Question

storage data used is incorrect

  • May 23, 2025
  • 1 reply
  • 14 views

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Issue with Box not showing correct storage space even though files have been deleted and Trash has been purged.

1 reply

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Hi Avinash, 

Welcome to Box Community and glad to help! 

We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

Hope it helps!