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Question

Storage counts inaccurate

  • May 23, 2025
  • 1 reply
  • 10 views

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Insights shows 301GB: 
rxu01HQ6Z8329PEXADEAESMXBXQJS.png
*One* of our folders shows a larger size than the total shown above: 
bou01HQ6ZP27SPECBTMA8AJYFPXB2.png
Can someone please correct the storage usage statistics on our account?  

1 reply

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Hi Andrew,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!