Sorry again!
I deleted my all files and folders and empty trash box, but storage count is 11.3GB. Please correct my storage count.
Thank you for your help.
Masatsugu UEHARA
Sorry again!
I deleted my all files and folders and empty trash box, but storage count is 11.3GB. Please correct my storage count.
Thank you for your help.
Masatsugu UEHARA
Hi Masatsugu UEHARA,
Welcome to the Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Thank you for posting!
Best,
Ann
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