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Hello - can my file/folder count and storage be corrected - script needs to be run again.


Also, I am using box on Macbook Pro 2023 and it keeps on freezing whenever I move files or folders into another folder - even if it is a very small amount. I also have 3Gb/s internet so the connection is probably not the problem.


Also I have deleted several files, but none of them are showing up in the bin - there were a couple I wanted to restore, and others I wanted to delete permanently.


Thanks!

Hi Jennahfer,


Welcome to Box Community and glad to help! 


We have created a new case and a member of our team will contact you through email, please keep an eye out. 


Thanks for posting!


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