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Question

Storage capacity is strange

  • May 27, 2025
  • 1 reply
  • 11 views

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Hello.
I deleted most of my files and emptied the trash, but the storage space is still full.
Is there a way to handle this on the user side?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community! 

To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!