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Hello box support team,


I deleted all files and cleared trash, but storage capacity is shown as using 26GB+.


Could you fix this problem?


Regards,


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Hi there, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!

Hi Rona,


I confirmed that the capacity is correct.


AWESOME! Thank you for your response.

Reply


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