Hello box support team,
I deleted all files and cleared trash, but storage capacity is shown as using 26GB+.
Could you fix this problem?
Regards,
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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