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Hi, I have deleted some folders from our box. I then deleted some folders from the trash and noticed that the storage usage was not decreasing. Does anyone know how to solve this issue of inaccurate storage?

Hi there, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

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