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Storage usage remains at 100% even after deleting files inside.


I would like to request a response as it is happening again.

Hi there, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


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