I deleted the file and deleted the trash can, but the storage capacity does not increase.
I would like this problem to be resolved
It's a free account
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Question
Storage capacity does not increase2
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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