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I deleted the file and deleted the trash can, but the storage capacity does not increase.
I would like this problem to be resolved
It's a free account
Email
<data redacted> 

Hi there,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 


confirmed
thank you

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