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Question

Storage capacity does not increase

  • May 27, 2025
  • 1 reply
  • 8 views
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I deleted the file and deleted the trash can, but the storage capacity does not increase.It's a free accountI would like this problem to be resolved

    1 reply

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    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    Hi Nishi,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 


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