Hello, my storage capacity shows approx. 50 % occupied, although the box is empty. The recycle bin is also empty. Why does the memory occupancy display the approx. 50 % ?
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Hi Andreas,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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