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My 10GB storage is appearing full despite having remove ~2GB worth of files and emptied my Bin. I have seen from other posts that a script can be run by Box Support to fix this and am hoping the same can be done for me.

Hi there,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


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