Hello,
I have a Box Individual Free Plan. My storage is almost empty (2.6 gb used) but it says that I use 34.8 gb. (I emptied the trash few days ago but it didn't change anything)
Can you help?
Thank you
Page 1 / 1
Hi Mike,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Hello
Same problem. Can you do it again?
Is there a way to avoid a monthly request to correct the space available?
Thank you
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.