Storage almost full, but it isn't

Question

My Box account storage shows as almost full, but it's not and I can't get my storage space back. Can someone fix this issue definitely? Thanks.

community-manager · Answer

Hi Nikolas,Welcome to Box Community and glad to help!Great news! I went ahead and fixed your storage count. To verify this, log in tobox.com> Account Settings> Storage Used.In the future, if you experience incorrect storage, please let us know in this forum.Thanks for posting!

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