Skip to main content
Question

Storage allocation incorrect

  • May 23, 2025
  • 1 reply
  • 16 views

Forum|alt.badge.img

Dear Support, please fix my storage space allocation problem.

There is one single-line textfile in my account and according to the status: 46.3 GB of 50.0 GB used.

I can't find anything that occupies 46 GB, restore the status display with the magic script that has been referenced many times in the support forums.

Thx, Tamás

 
 

1 reply

Forum|alt.badge.img

Hi Tamás,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!