Good day! I've uncollaborated from shared folders and deleted almost everything from my account but it still won't let me upload more files. What do I need to do?
Question
Storage
Hi Colleen,
Welcome to the Box Community!
Have you checked out this related article here, this may be related to the issue you encounter?
The next step will require you to contact Box Support to help you reset your storage count.
I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details.
Thanks for your patience!
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.