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Yesterday I reached the storage limit of 100 GB and it asked me to increase my storage plan; but now it tells me that I have too many users and I don't see my information, only empty folders.

Hi Octaviano, 


Welcome to Box Community.


I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.


Thanks for posting! 


Best,
Ann


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