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Question

storage

  • May 27, 2025
  • 1 reply
  • 9 views

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Yesterday I reached the storage limit of 100 GB and it asked me to increase my storage plan; but now it tells me that I have too many users and I don't see my information, only empty folders.

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Octaviano, 

Welcome to Box Community.

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann