Hi, please run the script to correct the storage usage for my account as described in this support article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect. Thanks.
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Hi Nathan,
Welcome to Box Community!
To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.
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