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storage

  • May 23, 2025
  • 2 replies
  • 7 views

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i have deleted and unsynced almost all my files as well as deleted them from trash yet my available storage remains the same...also, how can box support not have an email address to answer questions????

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Scott, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

you're the best Rona...ty...why didnt it automatically do it??