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Question

storage

  • May 22, 2025
  • 1 reply
  • 3 views

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I have the desktop app.

I checked and saw that all the files I have are 3.3 GB

but when I look at the website I see that I use 15 GB 

I don't understand why

Can you please check?

Thanks

1 reply

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Hi Hezi, 

Welcome to the Box Community, I'm happy to help!

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,