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Question

Stop notifications that I opened a PDF

  • October 16, 2025
  • 2 replies
  • 27 views

Every time I open an Adobe PDF in Box, I get an email letting me know that I just opened an Adobe PDF in Box.  This is a minor inconvenience, but an increasingly annoying inconvenience.  I do not need an email telling I opened a document each time I open a document (just like I don’t need an email letting me know I just tied my shoes every time I tie my shoes).

This only happens when I open a PDF - I don’t receive such emails with all other documents I have in Box.

A search reviews that in order to stop this, unclick the box under Integrated App Notifications.  The problem is that Adobe is not showing up in my Integrated App Notifications.  Any suggestions here?

2 replies

Rona Box
  • Community Manager
  • October 16, 2025

Hi ​@Gerg

Welcome to Box Community and we’re glad to assist! 

To address your query in regards to notifications. Allow me to create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted out very soon.


  • Author
  • New Participant
  • October 16, 2025

Thank you.

Greg