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Dear Box team, I recently cleared my box storage but it's still taking up storage, could you kindly check into it and clear it if possible? Thank you

Hi there, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


Thank you so much for the quick response and resolution. 


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