https://support.box.com/hc/en-us/community/posts/34029636972051-Unable-to-receive-email?page=1#community_comment_34221962251411We have conducted the following checks: I have checked the spam folder and confirmed that the email is not there. I have confirmed that Box messages are not being blocked, and other members are receiving messages without issues. I have confirmed that the email address is correct. We received confirmation from the administrator that the address is not on the suppression list. I have verified that no scan is being performed on the email. Could you investigate the issue if I provide the problematic email address?

Still Unable to receive email

I have confirmed that Box messages are not being blocked, and other members are receiving messages without issues.

We received confirmation from the administrator that the address is not on the suppression list.

Could you investigate the issue if I provide the problematic email address?

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