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Question

status of box app

  • May 22, 2025
  • 4 replies
  • 14 views

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Hi,

I submitted our app for approval about a week ago and I have not heard anything from support. 

Can I get an update on our app status, please?

The name of our app is Meeting Evolution.

Thank you

Rob

4 replies

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Hello. I did submit the app as well and its been a week since the authorization is pending. Please resolve this My app's name is

Arachne Bot.
Thanks

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Hi Rob & George,

Are you referring to the web app integration approval process, or the JWT application approval process?


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Hello Jc, I'm interested in getting my app to be approved. I don't know how to approve the app. Here is the screenshot, please take a look BOX__ZQD71wLyDMR2MF9sxNbotg.jpeg


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Hey George, 

Following up on Jon's behalf here. This submission goes to your enterprise primary admin for approval of use within the enterprise. I took a look at it appears you're on a free developer account and that person is you. Therefore, you're going to need to following this process within the admin console > apps > custom apps tab > click the + > in the text box put the client ID. 

Best, 

Kourtney, Box Developer Advocate