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Starting a box ticket

  • April 22, 2026
  • 1 reply
  • 80 views
E

We need to create a Box ticket. The option is not available to me.

Best answer by Rona Box

Hi ​@Elaine Cox, 

Welcome to Box Community, and we’re sorry for the trouble. 

Thank you for raising this concern, we’ve modified your profile and you should be able to submit a support case/ticket by logging in to support.box.com. 

 

Hope it helps! 

      1 reply

      Rona Box
      • Rona Box
      • Community Manager
      • Answer
      • April 23, 2026

      Hi ​@Elaine Cox, 

      Welcome to Box Community, and we’re sorry for the trouble. 

      Thank you for raising this concern, we’ve modified your profile and you should be able to submit a support case/ticket by logging in to support.box.com. 

       

      Hope it helps! 

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