I recently upgraded to the starer plan. It is supposed to be $ dollars a month. I chose to pay annually. For some reason my credit card did not go through. I received a message about the credit card issue. the new invoice is $180 dollars. Can i have someone work on that and change it. I just want to pay for 1 year for now.
Question
starter plan subscription
Hi,
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To assist you with your payment issue, please contact our billing team directly at billing@box.com.
Thanks for posting!
Best,
Ann
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