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Question

SSO Setting Error

  • May 27, 2025
  • 1 reply
  • 12 views

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Failed to configure SSO with Azure as IdP.
The box account that received this error is an Enterprise account.

My concern is that I have previously tested SSO on a box Business account with the same Azure account as IdP. This time it worked fine.
Please delete this Business account completely if necessary.
Please let us know if there are other causes.fsg01J31T63DJ2TS6DX4EJRK24GQA.png

The error screen is attached.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist!

If you're having issue setting up your SSO through Admin Console. Use the Box SSO Setup Support Form and upload your metadata file to have Box help you set up SSO. 

For more details, you may visit the article, "Setting Up Single Sign-On (SSO) for your Organization.

Hope it helps!